Georgia-based health IT provider Greenway Health has been hit with a ransomware attack that affected a limited number of its customers, the vendor announced this week.
The cyberattack has limited some internet-hosted users of Greenway’s Intergy platform, which is a certified complete electronic health record with practice management, practice analytics and patient portal.
Fortunately, the company has backup data and expects little to no data loss. Greenway Health CEO Scott Zimmerman said there is currently no evidence that any patient data has been exfiltrated or misused.
Greenway will provide customer support and service to the affected practices. Officials said customers who haven’t experienced difficulty will unlikely be affected by the ransomware attack.
“Based on our current understanding of the circumstances, we have no reason to believe this attack will extend to our customers on other platforms,” said Zimmerman. “Though we build extensive safeguards into our products and services, no Internet-based system is completely immune from attack.”
“We’re continuously focused on evaluating additional measures that we may take to further enhance our defenses against cybercrime,” he said. “We deeply regret any disruption this criminal attack could cause to your practice and for any concerns it may cause to your patients.”