It’s been 19 years since the landmark report “To Err is Human” shook up the industry. Since that time, considerable attention has been paid to reducing medical mistakes, but the industry still has a long way to go. According to a survey by the Institute for Healthcare Improvement, the National Patient Safety Foundation’s Lucian Leape Institute and the University of Chicago, 1 in 5 people experienced a medical error in their own care, and 1 in 3 reported an error in the care of a close relative or friend. And of those experiencing an error, 73% said it had a long-term or permanent impact the patient’s physical and emotional health, financial-well being or family relationships. Download the PDF.